Communication and conflict go hand-in-hand when we work together on teams.
When decisions need to be made, our interdependence (our need to work together to achieve our goals) combines with our individual differences (varying responsibilities, temperaments, values, information and experience) and things can get hot fast.
I am often invited to serve as a mediator, facilitator or coach for groups struggling through overwhelming, destructive conflict. These groups can take various forms, from co-workers battling over working styles to a leadership team fractured by the demands of running a business.
I foster the conditions that allow even with the most stuck, dysfunctional groups to emerge as self-organizing, high-performance teams that productively manage their conflict.
The team learns to tap its innate ability to explore differences, build trust, and form stronger relationships that achieve superior results.