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  • leadership development
  • mediation
  • facilitation
  • training and presentations

I help leaders and teams improve their results during times of conflict and change.

Whether your organization experiences complex workplace disputes, clashes over work styles, or lacks systems to support innovation, I provide collaborative processes that help people take on challenges together.

My collaborative approach helps people learn from their differences so that they can discover new options and co-create their future with confidence.


conflictmatters blog

Join me in the Conflict Clinic

For best practice tools and tips to transform conflict into a productive force for results,  join me in the King County Conflict Clinic. Each week I post articles that answer questions and explore issues about conflict. You’ll gain insights and perspective so you can engage conflict with confidence.

I have also published articles about mediation for

Confessions of a Mediator (08/26/16)
I have a confession and I hope you won’t think less of me for it.

Stories That Lead (06/24/13)
Most of us learn in school how to write with our analytic note, and then spend a lifetime polishing this note at work. We learn about transition lines. Transitions provide logical links between ideas. But language contains both rational and emotional content. To explore the range of our voice, we can notice transformation lines. Transformation lines connect emotional states.

The Making Of A Mediator (01/25/10)
Law and psychology are two common paths to mediation. Many of the professional mediators I know come from those fields. But other professions offer opportunities to develop the knowledge and skills needed to be a successful mediator. My work as a teacher and writer led me to conflict resolution.